Technical Help

If you are sending boosters from an email address other than the default, and you have control over or access to that domain (for example, it is your company's email domain or your personal domain) then occasionally this aliasing will trigger very sensitive spam filters for some recipients. To alleviate this and ensure better delivery of your boosters, we recommend adding SPF and DKIM records for the domain you are using in your "From" email address. If you do not understand these instructions, we suggest passing them on to the administrator of your organization's network.

DKIM

DKIM is a DNS-based email authentication mechanism that helps Mandrill more effectively send mail on your behalf by allowing receivers to verify that Mandrill has permission to send your email. To enable DKIM, create a TXT record for mandrill._domainkey.yourdomain.com (just replace yourdomain.com with the domain you're setting up) with the following value:

v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;

Some DNS providers require that semicolons be escaped. If your provider requires escaping, use this value instead:

v=DKIM1\; k=rsa\; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB\;

SPF

SPF is another DNS-based email authentication mechanism. If you don't yet have an SPF record, you'll want to add one for your domain. At a minimum, the value should be the following if you're only sending mail through Mandrill for that domain: v=spf1 include:spf.mandrillapp.com ?all

If you already have a TXT record with SPF information, you'll need to add Mandrill's servers to that record by adding include:spf.mandrillapp.com in the record (before the last operator, which is usually ?all, ~all, or -all).

Whitelisting

In order for your organization to connect fully with BoosterLearn, you may need to have your technical team whitelist a couple of domains. If you are having issues receiving boosters or accessing this website, please make sure your organization has whitelisted the following domains:

boosterlearn.com
mail.boosterlearn.com

BoosterLearn does provide an API for reporting participation to your Learning Management System. For more information, enquire with your Client Success representative.

API Documentation is available here.

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